What types of women's apparel do you offer?
3N Square specializes in a curated selection of stylish and comfortable women's apparel. Our offerings include trendy jumpsuits and chic shirt-and-pants sets that are designed to blend fashion with everyday practicality.
How do I determine my size when ordering?
To ensure the best fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.
What is your return policy?
We have a 30-day return policy. Items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. To initiate a return, please visit the Orders page in your profile or contact us directly.
Are there any items that cannot be returned?
Yes, certain items are marked as FINAL SALE and are non-returnable for hygiene reasons. Additionally, we cannot accept returns on sale items or gift cards. Please refer to the product tags for clarification.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
What should I do if my item arrives damaged or incorrect?
We advise inspecting your order upon receipt. If you find that the item is defective, damaged, or incorrect, please contact us immediately so we can address the issue appropriately.
Do you offer exchanges?
The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
What shipping options are available?
We offer various shipping options to accommodate our customers. Specific details regarding shipping methods and delivery times can be found during the checkout process.
How can I contact customer service for further inquiries?
You can reach our customer service team via email at hello@3nsquare.com or by phone at +46728879016. We are here to assist you with any questions or concerns you may have.
FAQs
Why do FAQs matter?
What is FAQ
FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
SHOPPING
Can I update or cancel my order after placing it?
Orders cannot be changed or canceled once they are in transit. If you need to change your order, please contact us as soon as possible to see if it's still possible to adjust.
How can I get assistance if I need it?
Drop us an email at hello@3nsquare.com, and we’ll get back to you within 24 hours—it’s that easy!
What happens if my product is out of stock after placing an order?
If an item becomes unavailable after you place your order, we will notify you and either provide a refund or offer an alternative product if applicable.
PAYMENT
What payment methods do you accept?
We accept PayPal, Visa, MasterCard, American Express, and Klarna, among others. Your payment information is processed securely.
Can I cancel my order after it’s been shipped?
Once an order has been shipped, it cannot be canceled. You may initiate a return once the item has been delivered.
How will I receive my refund?
Refunds are processed using the original payment method once we receive and inspect the returned items. Please note that original shipping charges are non-refundable.
What happens if I submit incorrect information during checkout?
If you realize there’s a mistake with your shipping or payment information after placing your order, please contact us immediately to see if we can correct it before shipment.
RETURNS
What is the return period for most items?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
How do I initiate a return?
To start a return, go to Orders page in your profile or Click here and follow the process or you can contact us at hello@3nsquare.com. Please note that returns will need to be sent to the address name by us.
Are there items that cannot be returned?
Yes, certain items are FINAL SALE, including products that are non-returnable for hygiene reasons. Please check the product description or contact us for clarification.
Who is responsible for return shipping costs?
Return shipping costs are the responsibility of the customer. We do provide return labels.
What should I do if my item is damaged or defective?
If you receive a damaged or defective item, please contact us within 48 hours of receiving your order to arrange for a return or exchange.
Do you offer exchanges for returned items?
Yes, exchanges are possible if agreed upon. Items must be returned in brand new condition with original packaging. Contact us to initiate the exchange process.
How do I know if a product is non-returnable?
Non-returnable items, will be indicated with FINAL SALE tag. If you have questions, feel free to reach out before purchasing.
SHIPPING
What happens if I refuse delivery or the package is undelivered?
If a package is returned due to refusal of delivery, an incorrect address, or non-collection, you will be charged a reshipment fee. No refunds will be issued in such cases.
Can I return an item after the 14-day return window?
Unfortunately, items returned after the 14-day window will not be accepted. Please ensure that you submit a return request within this time frame.
Are shipping fees refundable?
No, shipping fees are non-refundable unless the return is due to an error on our part, such as sending a defective or incorrect item.
Do you ship internationally?
Our website is designed primarily for customers within the EU. If you’re outside the EU, please contact us to see if shipping is available to your location.
Privacy
How does 3N Square protect my personal information?
We use secure data practices to protect your personal information and comply with data protection regulations. Please see our Privacy Policy for more details on how we handle your data.
Do you use cookies on your website?
Yes, we use cookies to improve user experience, analyze website traffic, and offer personalized content. You can manage your cookie preferences on our website.
What should I do if I forget my account login details?
If you forget your password or username, you can use the "Forgot Password" link on the login page, or contact our support team at hello@3nsquare.com for assistance.
Is my payment information stored on your website?
We do not store your payment details on our website. Your payment information is securely processed by third-party payment providers like PayPal, Visa, and others.
What are cookies and how do they affect my experience?
Cookies are small files that help improve your browsing experience by remembering your preferences and helping us understand your usage patterns. You can control your cookie preferences in your browser or on our website.
How long is my personal information stored by 3N Square?
Your personal information is stored as long as your account is active or as required to fulfill legal obligations. You can request to have your data deleted at any time by contacting us.
How do I exercise my rights under data protection laws?
You can request access to, rectify, or delete your personal information by contacting us. We will respond within the legal timeframe, usually 45 days.
What should I do if I encounter a security issue with my account?
If you suspect unauthorized access or a security breach, contact us immediately at hello@3nsquare.com so we can secure your account.